At Craft Exotics, we are committed to providing you with high-quality products and reliable shipping. Please review our shipping and delivery guidelines below to learn more about how we process and deliver your orders.

Order Processing

• Processing Time: Please allow up to 3 business days for your order to be processed and prepared for shipment.
• Business Days: Business days are Monday through Friday, excluding federal holidays.
• Fulfillment: Craft Exotics makes every effort to package and ship orders promptly. However, order dispatch times are estimates and cannot be guaranteed.

Shipping Carriers & Estimated Delivery Times

• Standard Delivery: Orders typically arrive within 3–5 business days after the package has shipped.
• Tracking Information: Once your package has shipped, you will receive a shipping confirmation email containing your tracking details.

Please note: Delivery times are estimates provided by the carrier and may vary based on your location, weather conditions, or carrier delays.

Delivery Liability & Stolen Packages

• Stolen Packages: Craft Exotics is not responsible for any order that is stolen or damaged after it has been delivered to the customer's provided address by the carrier.
• Correct Address: Please double-check your shipping address during checkout. We are not responsible for delays or lost packages due to inaccurate shipping information.

State Laws & Compliance

Since state and local legislation varies regarding specific products, we strongly encourage all customers to research their local laws prior to placing an order. By completing a purchase on craftexotics.com, you agree to take responsibility for compliance with your state's regulations.

Questions & Customer Support

If you have questions regarding your order or tracking information, please reach out to our customer support team through the Contact Us page on our website.

Thank you for choosing Craft Exotics!